Feefo Reviews - Average 93% (224 reviews)

Date Score Customer Comment Our Response
09-Dec-2017 Service:

Product:

Service rating : Easy to use and first class service. Item arrived 3 days earlier that expected.
Product : Great shoes, well made. Will buy again.
07-Dec-2017 Service:

Product:

The delivery was quick and efficient.
Unfortunately the shoes were too narrow (or my feet too wide!). So I'm returning the shoes for refund, mailed today.
But your service cannot be criticized, only my feet.
Regards.
06-Dec-2017 Service:

Product:

Service rating : I was very happy with their service. They were prompt & efficient. I hope to use them again in the future.
Product : They are exactly the shoes my son requires. It is very hard to get these shoes in his large size and wide fit.
06-Dec-2017 Service:

Product:

First Class
04-Dec-2017 Service:

Post was very expensive and for this reason I only gave a 2 Hi
Sorry to note your comment. We do accept that the cost of shipping to Northern Ireland is unduly high but our rates are set by our supplier Parcel Force for guaranteed "next day" service. We are continuously researching improvements in service and reduction in cost, but this is the present...
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30-Nov-2017 Service:

Product:

Service rating : Arrived quick, great shoes, great choice, especially for the big footed :)
Product : Really nice shoes, great fit, really pleased
29-Nov-2017 Service:

Product:

Service rating : Very good, didn't have the exact quantity of one item ordered so phoned to agree an alternative before despatch.
Product : An excellent polish containing bee's wax so doesn't dry up in the tin, has v.good spreading qualities & penetration into the leather. Has quite a strong smell...
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21-Nov-2017 Service:

Product:

Service rating : Quick delivery, but would have appreciated a heads up on which day and if possible time slot for delivery
Product : Just what I wanted, easy to step in and out of.
19-Nov-2017 Service:

Product:

Service rating : These boots are very good I usually take a size 15 but these are wide fitting and fits perfectly bang on.
Product : Excellent boots I'm normally a size 15 but these are wide fitting and fits perfectly
16-Nov-2017 Service:

Product:

I was looking for some boots for my nephew who is quite tall and has size 14 feet, I looked on Google to try and see if I could find something and came across big foot shoes. I had problems with ordering so I rang them up and got fantastic customer service, the gentleman (Jack) was very helpful. it... Read More.
13-Nov-2017 Service:

Product:

Service rating : Great website, very user-friendly and efficient. Ordering and payment very easy and fast. Shoes arrived on time (less than 48hrs from order date). Perfect fit fortunately but returns policy is excellent, label included in package.

Well done to Bigfoot shoes!
Product :...
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08-Nov-2017 Service:

Product:

Service rating : Good accurate descriptions. Good selection ans reasonable prices.
Product : Very comfortable and great fit.
07-Nov-2017 Service:

Product:

Service rating : Amazing service,fast delivery and beautiful product.Everything was as expected.
Would definitely recommend this company.
Product : Item as expected. It's a beauty😁
07-Nov-2017 Service:

Product:

Service rating : Habeis hecho bien todo -calidad,rapidez,estilo.Me gusta.
Product : Tiene buena calidad y presencia.
06-Nov-2017 Service:

Product:

Service rating : The slippers were delivered very quickly and efficiently. The slippers have proved to be comfortable and a great fit
Product : The slippers are comfortable and a great fit
05-Nov-2017 Service:

Product:

Service rating : Very pleased with the delivery it was very quick! And pleased with my shoes !
Product : Very nice shoes! Look smart and they are light weight!
03-Nov-2017 Service:

Product:

Service rating : Great sevice I received. Jack was very helpful in making sure I got the right size and the items on time.
The chukka boots are SOOOO comfortable...feels too good to be true! Cos of this my colleague also bought one and there's no more nagging about discomfort at work. Happy...
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01-Nov-2017 Service:

Product:

Service rating : Prompt delivery. Packaging good. Quality shoe.
Product : See comments before. Very satisfied.
01-Nov-2017 Service:

Product:

Service rating : would recommend and would definitely buy from them again.
Product : Great shows, great fit. very comfortable.
29-Oct-2017 Service:

Product:

I would buy again. I have big feet.
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