Feefo Reviews - Average 93% (298 reviews)

Date Score Customer Comment Our Response
04-Sep-2019 Service:

Quick service
29-May-2019 Service:

Product:

Service rating : received on time had to send back , received repayment quick and no fuss i have had problems all my life getting shoes to fit so no blame on you or the shoes, would not have any hesitation using you again
Product : great to find somebody who looks after us who have big feet...
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29-May-2019 Service:

Product:

Service rating : Its the only place i can get large footwear and guaranteed to fit everytime.
Product : Such a good strong trainer and fits well
27-May-2019 Service:

Product:

Service rating : Great service very quick delivery
Good selection
Product : Comfortable to the max best buy ever
17-May-2019 Service:

Product:

Service rating : Arrived quickly. Suitable size and quality
Product : OK Nice pattern reasonable quality for price
17-May-2019 Service:

Product:

Service rating : Unlike other companies I have dealt with for larger size shoes I received what I ordered and on the day they said they would arrive. The only small down side was that the delivery driver didn’t call at our house but another close by also number 2 but no problem as they told me the... Read More.
16-May-2019 Service:

Product:

Service rating : Molto soddisfatto.
Product : Le scarpe sono di buona qualità
16-May-2019 Service:

Product:

Service rating : Good photos on website, and very prompt delivery.
Product : Ideal for purpose - comfortable but suitable for non-city use.
14-May-2019 Service:

Product:

Service rating : Happy experience, happy customer. Thanks, Bigfoot!
Product : The most comfortable shoes ever made (apart from custom-made shoes)
09-May-2019 Service:

Product:

Service rating : Fantastic service. Quick delivery and easy to use. Will be using again. Also reasonable prices not overpriced like some places are for bigger sizes
Product : Fantastic fit husband really happy. So hard to get magnums in his size size 15 plus at reasonable prices
05-May-2019 Service:

Product:

Ordered Sunday for next day delivery so expected the parcel Tuesday no it did not come and we paid extra so was disappointed. Other wise hubby is pleased. Hi
Sorry to note the delivery issue; we will be taking the matter up with Parcel Force who are normally reliable in service.
Meantime we will process refund of your delivery charge. Glad to hear hubby is pleased with the shoes.
Regards
Jack
Bigfootshoes
03-May-2019 Service:

Product:

Paid for next day delivery on the Friday and didn’t arrive til Wednesday. Used Parcelforce who didn’t leave a card and tracking site didn’t specify which post office it was left at. They chose local newsagent post office who are only open when I’m in work so will now be 8 days after placing order I... Read More. Sorry to note the issues you are experiencing with this order. Your shoes should have been delivered on 30th April per our delivery terms, and agreement with Parcel Force. We will be taking this up with Parcel Force and will re-imburse your delivery charge immediately.
We continuously monitor the...
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03-May-2019 Service:

Product:

Service rating : Quick sercice
Product : Comfortable straight away
01-May-2019 Service:

Product:

Service rating : The order was delivered quickly, unfortunately I had to return the order for a refund, as the item was unsuitable.
Product : Well made slippers, but had to be returned as too tight a fit.
16-Apr-2019 Service:

Product:

Service rating : Good choice, fast service
Product : Everyday socks in large size - just what was needed.
13-Apr-2019 Service:

Product:

Service rating : very efficient service and at last somewhere I can go and reliably shop online. Their sizing is accurate and so far I've not had to return any shoes because of incorrect sizing.
Product : Good lightweight trainers for the gym at a very reasonable price.
08-Apr-2019 Service:

Product:

Service rating : The whole process from order to delivery went very smoothly.

The shoes looked exactly as they did in the image online and my husband is very pleased with them!
Product : Excellent quality and fit.
07-Apr-2019 Service:

Product:

Service rating : A good selection to choose from and a fast delivery. First time of purchasing, easy to order.
Product : A gift for my son, he was very happy with the order.
04-Apr-2019 Service:

Product:

Service rating : Good delivery, customer service and nice to finally find somewhere that actually does sell big sizes for once (not just up to size 12)!
Product : Comfy, if a little tight on the sides.
03-Apr-2019 Service:

Product:

Service rating : Nothing was too much trouble when i rang to ask questions. Very polite and very helpful
Product : Wide fitting as promised, also the larger size work shoe.
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